Connectivity: About the WSS Agent

The Symantec WSS Agent provides web security to remote users when a route through the corporate network is not possible or practical.

When installed on client systems, the WSS Agent works as part of the client system's configuration; after the application is installed, no further configuration is required on the client system. It directs content requests to WSS over a secure connection (port 443). To enforce proxy avoidance, the WSS Agent detects and redirects HTTP proxy requests to any external, non-WSS IP addresses. As such requests are redirected, the user is unable to circumvent filtering and malware scanning.

Furthermore, the WSS Agent provides additional security features.

  • The WSS Agent prevents employees from stopping and starting the service from the Services Management Console, even if the employee has Windows Administrator privileges.
  • You can give employees the ability to temporarily disable the WSS Agent should they be experiencing connection issues.

Tip: This and related topics refer to the agent as the WSS Agent, which is the recommended agent. However, until further notice, Symantec will continue to support Unified Agent on Windows 7/8 and macOS Sierra Operating Systems only until those operating systems reach end-of-life by their respective vendors.

Why Select This Method?


  • Always active. The user does not have to log in to the agent.
  • Works in the background and is transparent to users.
  • Captures the user and system names for reporting.
  • Viable solution for a premises with fewer than 100 clients and where location-based network infrastructure (such as a firewall) is not available.

Select another method if—

Remote Client Security PDF